Privacy Policy

Information We Collect

When you interact with Gloria — whether through our website, our showroom in Erbil, or via WhatsApp — we may collect information that you voluntarily provide. This includes:

Your name and contact details (phone number, email address) when you submit an inquiry or subscribe to our mailing list. Messages and conversations initiated through WhatsApp when you contact us for product inquiries or consultations. Information provided during showroom visits, such as design preferences, project scope, and delivery address. Technical data collected automatically by our website, including IP address, browser type, pages visited, and time spent on site.

How We Use Your Information

Gloria uses the information we collect solely to provide and improve our services. Specifically, we use it to respond to product inquiries, pricing requests, and consultation bookings; coordinate delivery logistics and after-sales support across Iraq; send relevant updates about new arrivals, collections, or promotions — only where you have subscribed or consented; improve our website experience; and comply with applicable Iraqi laws and regulations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Protection

We take the security of your personal data seriously. Gloria implements reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.

WhatsApp communications are protected by end-to-end encryption as provided by WhatsApp. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We recommend you exercise caution when sharing sensitive financial or personal details through any digital channel.

Cookies

Our website may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors use our site.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of our website may not function correctly if cookies are disabled. We do not use cookies to serve third-party advertising.

Third Parties

Gloria does not share your personal information with third parties except as necessary to fulfil your order or inquiry. Limited sharing may occur with logistics and delivery partners, payment processors, and technology service providers who are bound by confidentiality obligations.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you. To make such a request, or if you wish to unsubscribe from our communications, please contact us using the details below. We will respond within a reasonable timeframe.

Contact

If you have questions about this Privacy Policy or how your information is handled, please reach out to us. Gloria Furniture, Showroom: Erbil, Kurdistan Region, Iraq. WhatsApp: available via the chat button on our website.